Terms & Conditions
Roll In Roll Out Logistics LLC
π Business Address: 963 Norland Ave #1058, Chambersburg, PA 17201
π§ Contact: [email protected]
π Phone: 1-833-WEROLLN
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Last Updated: March 12, 2025
1. Acceptance of Terms
By accessing and using this website, booking services, or engaging with any content provided by Roll In Roll Out Logistics LLC, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, you must discontinue use of this website and services immediately.
2. Services Provided
Roll In Roll Out Logistics LLC offers moving, delivery, hauling, seasonal cleanups, and logistics services for residential and commercial clients.
(a) Service Access & Participation
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Services are available to individuals and businesses 18 years or older.
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You agree to provide accurate information when requesting a service.
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We reserve the right to refuse service to any individual or business at our discretion.
3. Payment Terms & Refund Policy
(a) Payment Methods
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We accept payments via credit card, debit card, and secure online transactions.
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By booking a service, you authorize us to charge your provided payment method for all applicable fees.
(b) No Refund Policy
All payments for moving, hauling, delivery, and logistics services are final and non-refundable.
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Due to the nature of scheduling and operational costs, cancellations are non-refundable after confirmation.
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If you have payment concerns, please contact us at [email protected] for resolution.
4. Service Liability & Customer Responsibility
π¨ Roll In Roll Out Logistics LLC is not liable for:
β Damages resulting from customer-packed items, unsecured property, or pre-existing conditions.
β Loss or delays due to weather, road conditions, or unforeseen circumstances.
β Items not properly disclosed before service (e.g., oversized, hazardous, or fragile materials).
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Customers are responsible for:
β Ensuring access to pickup and drop-off locations.
β Providing accurate descriptions of items to be moved or hauled.
β Securing fragile or high-value items before transport.
5. Intellectual Property & License
All logos, branding, and content provided by Roll In Roll Out Logistics LLC remain our intellectual property.
π« You may NOT:
β Copy, distribute, or reproduce our marketing materials without permission.
β Use our branding, logo, or proprietary service methods for personal or commercial gain.
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You MAY:
β Share and promote our services for referral programs.
β Use service materials for customer awareness and booking purposes.
6. Confidentiality & Non-Disclosure
By booking with Roll In Roll Out Logistics LLC, you agree to keep confidential any proprietary methods or business practices you may be exposed to.
β Customers and partners must not disclose business operations, logistics pricing models, or internal service structures without permission.
π¨ Unauthorized use of business information will result in legal action.
7. Limitations of Liability
π¨ Roll In Roll Out Logistics LLC is NOT responsible for:
β Personal injury resulting from improper lifting or handling by the customer.
β Losses incurred due to service delays, schedule changes, or external factors.
β Unforeseen events including accidents, road closures, or inclement weather.
π Maximum Liability: If a claim arises, our liability is limited to the amount paid for the service in question.
8. Third-Party Services & Recommendations
We may recommend or utilize third-party services, such as:
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Storage facilities
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Equipment rentals
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Affiliate business partnerships
π¨ We do not control, endorse, or assume responsibility for third-party businesses. Your engagement with these services is at your own risk.
9. Cancellations & Service Changes
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Service cancellations must be made at least 24 hours in advance.
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Failure to cancel within this time frame may result in a cancellation fee.
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We reserve the right to reschedule services due to weather, truck availability, or safety concerns.
π¨ Cancellations due to inaccurate service requests (e.g., undisclosed heavy items, unsafe locations) are non-refundable.
10. Privacy & Data Protection
Your personal information is protected under our Privacy Policy.
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We do not sell or rent your data.
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We use cookies and analytics to enhance user experience.
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You may opt out of marketing emails at any time.
For data protection inquiries, contact [email protected].
11. Governing Law & Dispute Resolution
These Terms & Conditions are governed by the laws of the State of Pennsylvania, USA.
π Dispute Resolution: Any disputes must first be attempted through mediation before formal legal proceedings.
π Legal Venue: Any legal claims must be filed in Franklin County, Pennsylvania, USA.
12. Changes to Terms
π¨ We reserve the right to update these Terms & Conditions at any time.
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Last Updated: March 12, 2025
π© For any questions regarding these Terms, contact us at: [email protected]
π₯ We Roll In. We Roll Out. You Move Forward.